If you are a prospective new patient, below are excerpts from testimonials that speak to different new patient considerations. Also, we invite you to click the "Read Our Reviews" button for more current comments from our established patients.
Prior care: "This letter is written with heart felt gratitude for my improved health! It is amazing how you have helped me with my chronic back and neck problems. I have tried a variety of treatments over the years including massage, physical therapy, Rolfing, acupuncture, exercise, and yoga. Many of these therapists have recommended chiropractic services to me, but I was afraid of having my neck and back "manipulated. Wow, was I wrong!"
- Mark J.
Fear: "Your approach was educational and gentle. I appreciate that you have never forgotten my fear, even though I look back now and think how foolish and unfounded that fear was! Each session showed steady improvement in how I felt and moved. You worked with my limited availability and explained my progress on charts and graphs."
- Alicia K.
Side benefits: "The most amazing part of this journey for me has been the impact on my overall health. You encouraged me to develop a consistent exercise and stretching program. Therefore, I have lost weight and improved my strength and endurance. My message to others is that chiropractic care inspired me towards improved health. It doesn't get much better than that!"
- Jenny A.
Quality of life: "I truly thank you for your support, guidance and of course manipulations that have significantly improved my chronic back problems, and overall health and well-being!"
- Tim R.
"First class operation. Exceeded all my expectations and I am glad I made the jump to life and health."
- Joshua H.
"Loved it. Martha was very experienced and knowledgeable and answered many questions."
- Amy T.
"I highly recommend Dr. Moss. His practice is highly professional. They are extremely caring, genuine, as well as very well trained. I've been to a few different chiropractors and this is the first place I've gone to that WORKS to get you back on your feet and not coming 1-3 times per week. GREAT PLACE!!"
- Kristi Z.
"Martha has the magic touch! My massages last 3 weeks or more. She concentrated on my neck, back and right leg. Thanks to her diligent efforts, I am living "pain free", my posture has improved and the adjustments last longer."
- Patti L.
"Everything is always great and don't change a thing! Except the way my body feels."
- Joaquin G.
"Just amazed at the experience, knowledge, and professionalism. I now know what has been bothering me all these years."
- Joshua H.
"Very proactive in the feedback received. Wish the profession did more of it. Kudos to you!"
- Peter S.
"Thank you to the whole team. I am committed to my treatment and I am certain that improvement and understanding of my condition are in good hands and care. Thank you."
- Ben T.
"Everyone is so nice and I usually never have to wait at all! I appreciate the prompt and courteous service every time!"
- Camille K.
"So far, my chiropractic appointments have been great! The prenatal advice and treatment I'm receiving has helped minimized pain and maximized comfort. Also, with my busy work schedule, they've happily accommodated my need to re-schedule within a very short time frame. Thank you, Life and Health Chiropractic!"
- Nichole C.
"Appreciated office's accommodation to meet my schedule. Sandy did an excellent job!"
- Iris M.
"The office staff is very courteous and professional. Dr. Moss' care is excellent and his knowledge and expertise is impressive."
- Diana G.
"I just love you guys! you are all like family to me! The care I receive from Dr. Moss and Dr. Kepler is phenomenal! My life would not be the same without you guys! What am I going to do one day when I move to the Southwest or if either doctor retires. The care you provide is life changing and keeps me on a path of healthy living and quality of life."
- Beth P.
"Excellent service, promptness and treated with kid gloves."
- John S.
"Nothing to change it is a great and personal and professional place."
- Teresa N.
"As a newer patient - I appreciate the time taken to explain everything and to make a personal connection. It helps me be more a part of my care and to be more engaged in the process."
- Andi F.
"If only you were "CLOSER" to Olympia where I have to come from... Every time we have been up there, everything has been "EXCELLENT". Thank you so much."
- Karen P.
"If you need treatment BEST place to go."
- Judy G.
"Don't change anything! Everyone is so friendly and welcoming! Made me feel at home and eased my tension."
- Melissa N.
"Looking forward to my next appointment."
- Kathy J.
"Excellent service I am always treated with respect and dignity."
- John S.
"I feel like family, not a patient. They always take time to explain what's going on. Dr. Moss called me later that day to make sure I was doing well."
- Heidi G.
"Grateful for the last minute accommodations. Visiting from out of state with a busy schedule. Son was in pain and after the adjustments he was able to keep up with our schedule. Thank you so much!"
- Raymond S.
"I've been in for workmans comp, a car accident and general adjustments and massage and have always enjoyed my visits."
- Barry S.
"I love Life and Health Chiropractic and refer you to family and friends whenever I can!"
- Laurie H.
"I love working with Keli. She is great."
- Debi D.
"Can't wait for my next awesome massage from Eudora."
- Amy B.
It Has Helped Me So Much I Find It Unbelievable
"The whole office staff are so professional and personable. I really like Dr. Kepler, and her personality. I also was impressed with her as she adjusted her technique to my needs. She recommended 3 times per week to start and — I am now down to 1 time per week and she adjusts all parts of my body not just neck and back. I have never experienced that before! It has been about 8 weeks and probably will be going to “an as needed” basis soon. It has helped me so much I find it unbelievable—I never realized I could have pain free days! I would most definitely recommend seeking help of some kind—I would of course recommend my Chiro office. Finding someone to work with you on so many levels make all the difference. I am so glad I took that first step to take control of my life and called and made my appointment! Dr. Kepler started me on my path to recovery and enjoying my retirement!"
- Camille King
This Morning, For The First Time In At Least 7 Years, I Woke Up With No Body Pain—Zero Pain!
I am writing this to thank you for adding Christie and Keli to your staff. I have been seeing both of them for only a few short weeks and I can hardly believe how much they have helped me. This morning, for the first time in at least 7 years, I woke up with no body pain—zero pain! A month ago, all I could think about upon awakening in the morning was how many years I had to work until I could retire (I’m only 49). I was at the end of my rope in coping with the continual pain and every day was a huge struggle just to get myself out of bed. Today I didn’t want to get out of bed only because it felt so good to lay there and not be overwhelmed by pain. Both Keli and Christie are competent, compassionate, caring women who have been exceedingly generous in sharing strategies for healing. I already feel a connection with them that I have not shared with ANY other health care provider I’ve seen—and, believe me, I have seen a lot. So, thanks again for the great decision you made to ask these two women to join your staff! Gratefully,
- Debbie Hornbuckle
I Had Pain That Would Not Go Away…
"I came to see the Chiropractor for: neck, shoulder, and low back pains. Symptoms included pinched nerves; I was hardly able to move. The pain was located in the chest on the right side and underarm from my breast cancer—I had mastectomy on the right breast. I had breast cancer surgery in 1997. I was diagnosed with stage 3 invasive cancer. I did everything the doctors said—but I also did other things, which Chiropractic was one of them. Dr. Keli has really helped me. You ladies can trust her completely.
I have been treated for the above for years. I decided to try Chiropractic because: I had pain that would not go away. At first I had doubts that Chiropractic care would help me, but that soon changed.
My first impressions of Chiropractic care would help me, but that soon changed. My first impressions of Chiropractic and this office, and of Dr.s Moss and Kepler: I have not been to your office; but I love Dr. Keli and wish she was still in our area. Recommendations made by Dr. Kepler were: she would tell me what (not) to do, although I did not always take her advice. Other family members see a Chiropractor for: back and shoulder pains, which have helped them. To others who are sick, suffering, or in pain, I would recommend: if after a couple of visits to your MD has not helped, look for a good chiropractor and massage therapist. I have told a lot of people about Chiropractic. I started being treated with Chiropractic in 1960 for an auto accident. Now that I have enjoyed the benefits of Chiropractic, how I feel is: very good. I go all of the time. Thank you!"
- Doris J. Hansen
I Can’t Tell You How Much Of A Difference It Has Made!!
"I spent 30 years in the infantry and collected a lot of injuries. Plus I’m a science guy, by nature skeptical of miracle cures and pseudo-science. And a lot of chiropractors I’d met over the years (to be clear, I had never let one touch me) had struck me more as quacks than medical professionals. So when you add it all up, I probably wasn’t any chiropractor’s dream prospect.
But by last summer I was getting desperate. It wasn’t so much the pain as that I could no longer do so many things I loved. I could no longer ride my bicycle. Walking my dogs was difficult. A lot of days I couldn’t even stand straight.
The one day my wife brought home a card for a free consultation with Dr. Kepler. It took considerable nagging on her part, I’ll admit, but eventually I agreed there was nothing to lose and set up a consultation. Then, more as an experiment than anything else, I started treatments.
Well, I can’t tell you how much of a difference it has made! To be sure, there have been no miracles. I still live with pain (although not nearly as much.) My disintegrated disks haven’t grown back, nor has my arthritis gone away. And yet I can move once more. I can hike, I can ride, I can carry, and lift weights— and generally live an active life again. It’s amazing… like being given a second chance.
Plus, Dr. Kepler is a very cool person. She’s dedicated, and concerned, and cheerful, and just incredibly nice— and believe me, she knows her stuff. She’s made a huge difference in my life."
- Casey Haskins
Thank You For Helping Ryan Have A Very Successful Year!
Dear Dr. Keli and everyone at Haug,
We’d like to thank you for the great help you have been to Ryan. You always made room for him in the schedule and he always felt welcome and comfortable. Dr. Keli, you took a kid that didn’t think he’d be able to wrestle this year, because of the pain he was in and “fixed” him to the point that he took first at districts and eighth at state. Thank you for helping Ryan have a very successful year! Best wishes and gratitude,
- Rick and Davalee Minden
“I Was Taking 600 Mg Of Ibuprofen Daily.”
"I came to see the Chiropractor for: rupture of L4 and L5. Symptoms included: pain that radiated from lower back to all the way down to lower legs, mostly the right leg.
The pain was located: in the lower back. The pain was: consistent, acute pain.
I was taking: 600 mg of Ibuprofen daily.
I decided to try Chiropractic because: one of my co-workers suggested seeing a chiropractor before seeing a surgeon or a specialist. I had never been to a Chiropractor previously.
At first I had doubts that Chiropractic care would help me; at the beginning I thought I needed more than just Chiropractic. After I was seen, I started feeling better.
My first impressions of Chiropractic and this office, and of Drs. Moss and Kepler: friendly staff, welcomed to the clinic, and greeted with a smile. The doctor is great; he listens to me and tries help as he can.
Recommendations made by Dr. Moss and Dr. Kepler were: adjustments, massage therapy, and physical therapy.
My results: I feel better; the pain is less after a month and my function is much better.
To others who are sick, suffering, or in pain, I would recommend: depending on their injury, if they have something similar to my situation, I would recommend seeing a Chiropractor before a surgeon or cortisone injection.
About Chiropractic care, everybody asks about how is my back doing. I tell them I’m healing and doing Chiropractic.
Now that I have enjoyed the benefits of Chiropractic, how I feel is: it helped me a lot, thank you Dr. Moss and Dr. Keli!"
- Abdal Zeki
“I Wanted Relief From My Constant Pain”
"I came to see the Chiropractor for: constant lower back pain, primarily on the left side. It started in 2000; severity 6 on a scale of 10!
Previous treatment and results: physical therapy. I did not notice that my problem was improving.
Medications taken: Ibuprofen.
I decided to try Chiropractic because: I wanted relief from my constant pain.
I had been to a Chiropractor in the past; for a brief period more than 20 years ago for an issue unrelated to my current problem.
I didn’t have any doubts that Chiropractic care would help me.
My first impressions of Chiropractic and this office, and of Dr. Kepler: very relaxed, trustworthy, and comfortable while remaining professional.
Recommendations made by Dr. Kepler were: ice for my lower back, heat from my abdomen to mid-Quad, medical massage therapies, hydrotherapy, and several adjustments.
Within 4-5 visits my pain has gone from a 6 to a 3! Pain is hardly noticeable. I notice more strength in my legs. Love that my pain has decreased in a short period of time.
To others who are sick, suffering, or in pain, I would recommend: cover all areas in maintaining or recovering the health of your body. Chiropractic is a new area for me to cover and I must say I love it!
About Chiropractic care, I have told: approximately 7 others, and will continue to talk to them and others.
Now that I have enjoyed the benefits of Chiropractic, how I feel is: I love my personal experience and recovery, and will continue visits until my back is again healthy. I will also continue with maintaining my back health."
- Tuwana Armstead
|Monday||9:00am - 6:00pm|
|Tuesday||9:00am - 6:00pm|
|Wednesday||9:00am - 6:00pm|
|Thursday||9:00am - 6:00pm|
|Friday||9:00am - 1:00pm|
|Saturday||9:00am - 12:00pm|
Life and Health Chiropractic and Massage Centre
720 South 348th Street #A-1B
Federal Way, WA 98003
Fax Number: (253) 944-7621